000 00327nam a2200133 a 4500
008 170703s1991#### ||||f#|||||00| 0#uuu#d
003 AR-EzCA
080 _a658.31
091 _a296CAE
100 1 _aSlater, Roger
245 1 0 _aIntegrated process management : A quality model.
653 4 _aGESTION DE LA CALIDAD
999 _c31362
_d31362