| 000 | 00676nam a2200193 a 4500 | ||
|---|---|---|---|
| 008 | 170703s1996####fr ||||f#|||||00| 0#eng#d | ||
| 003 | AR-SmCIES | ||
| 020 | _a9264147098 | ||
| 041 | 7 |
_aen _2ISO 639-1 |
|
| 091 | _a47751 | ||
| 111 | 2 |
_aSymposium on service quality initiatives in OECD member countries _cParís,FR _d1994 |
|
| 245 | 1 | 0 | _aResponsive government: service quality initiatives. |
| 260 |
_aParis : _bOECD, _c1996. |
||
| 300 | _a298 p. | ||
| 500 | _aBibliografía al final de cada trabajo | ||
| 650 | 4 | _aADMINISTRACION PUBLICA -CONTROL DE CALIDAD | |
| 999 |
_c19114 _d19114 |
||