Koenig, Michael E. D. Knowledge management lessons learned : what works and what doesn't. - Medford, N.J. : Information Today, 2004. - xxv, 595 p. : tabla, diagr. - ASIST monograph series . - ASIST monograph series . BibliografĂa: p.543-553 y al final de cada capĂtulo ISBN: 1573871818 Subjects--Topical Terms: GESTION DEL CONOCIMIENTO